May Lanterns (the “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes the types of Personal Information that we may collect from you or that you may provide when you visit our website at https://maylanterns.com/, use our service, or otherwise interact with us (collectively, the “Services”). This Policy also describes our practices for using, maintaining, protecting, and disclosing that Personal Information. Please read this Policy carefully as it will help you make informed decisions about sharing your Personal Information with us. This Policy does not apply to our data collection practices or notices with respect to employees, applicants, and contractors.
Who is Responsible for Processing Your Personal Information?
The data controller for purposes of processing personal data in the context of our Services is May Lanterns.
Comments, questions, and requests regarding our Policy may be addressed to us at [email protected].
1. Personal Information We Collect About You. In this Privacy Policy, we use the term “Personal Information” to refer to information that can identify you.
When you seek to connect to our Services, sign up for mailing lists, complete an online form, contact us, or otherwise interact with us, we may collect a variety of Personal Information. What we collect depends on your relationship with us and how you interact with our Services, and it generally falls into one or more of the following categories:
- Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, or other similar identifiers)
- Payment Information, including, but not limited to, credit card information.
- Professional or employment-related information, including employment candidacy information, including contact, resume, and salary information as part of submissions for employment opportunities
- Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement)
- Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
- Geolocation data
- Audio information (e.g., recordings of sales calls and customer service calls)
- Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s purchasing preferences and purchasing behavior
How Your Personal Information is Collected.
- We may collect Personal Information when you: Interact with our Services;
- Make a purchase using our Services;
- Request information about our Services;
- Sign up for e-mails or other communications or notification from us;
- Provide us with comments, suggestions, or other input.
We may also collect information:
- From a third party with your consent (e.g., your bank, financing partners, etc.);
- Directly from a third party (e.g., our vendors and service providers)
- From cookies or other online tracking tools on our Services; and
- From publicly accessible sources (e.g., government databases).
2. Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, operating system, and browser type.
The information we collect automatically is statistical data that does not contain Personal Information. Information we collect automatically helps us to improve our Services and to deliver a better service.
The technologies we use for this automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
We may use third party analytics, including Google Analytics. You can opt out from the use of Google Analytics by following the instructions provided at https://tools.google.com/dlpage/gaoptoutt.
3. Links to Other Websites. Our Website may contain links to the websites of third parties whose privacy practices may differ from ours. If you submit Personal Information to any of these third-party sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit or link to from our Website.
4. How and Why We Use Your Personal Information. We may use personal information for the following purposes:
- To provide Services to you;
- To send you requested information;
- To respond to your requests;
- To comply with our legal and regulatory obligations;
- For our legitimate interests or those of a third party, meaning we have a business or commercial reason to use the personal information; or
- Where you have given consent.
In addition to the foregoing, the table below provides examples of how we may use your personal information and our reasons for such use:
| Purpose | Legal basis |
|---|---|
| To provide Services to you | For the performance of our agreement with you or to comply with your requests |
| To prevent and detect fraud against you or us | For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you |
| Processing necessary to comply with professional, legal and regulatory obligations that apply to our business | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g. policies covering security and internet use | For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures, so we can deliver the best service to you |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information; and to comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures | For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
| Updating and enhancing customer records | To comply with our legal and regulatory obligations; and for our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
| Marketing our services and those of selected third parties to: -existing and former customers; -third parties who have previously expressed an interest in our services; -third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers |
5. How We Share Your Personal Information. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. We do not sell or share your personal information with third parties for marketing, promotional, or any other purposes.
We may disclose your personal information only as reasonably necessary to carry out the permitted uses described in this policy, including:
- Service Providers: We may share personal information with trusted third-party organizations that assist us in operating our business (e.g., marketing agencies, website hosts, customer support contractors). These organizations are contractually obligated to maintain confidentiality and use the data solely to perform services on our behalf.
- Legal Obligations: We may share personal information to comply with legal requirements, such as court orders, subpoenas, or applicable laws and regulations.
- Protection of Rights: If we believe disclosure is necessary to protect the rights, property, or safety of our company, our customers, or others.
- Business Transactions: In the event of a financing, sale, merger, acquisition, transfer of assets, or other corporate event, your personal information may be transferred as part of the transaction.
- With Your Consent: We may share personal information for any other purpose disclosed to you at the time of collection, provided we obtain your explicit consent.
6. How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing products and services to you. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf;
- To comply with laws and regulations and provide to law enforcement agencies;
- To preserve our business records; and/or
- To conduct our business operations.
7. Marketing Opt-Out. If you would like to opt out of receiving promotional or marketing e-mails from us, you may use the “unsubscribe” mechanism included in each marketing message. You may let us know by sending us an email to [email protected] with REMOVE in the subject line, and stating the email address you wish to be removed from our mailing list. However, your option not to receive promotional and marketing email shall not preclude us from corresponding with you, by email or otherwise, regarding your existing relationship with us. Your opt-out request will also not apply to correspondence that has already been initiated.
8. Keeping Your Personal Information Secure. Although we do our best to protect your Personal Information, the transmission of information via the internet is unfortunately not completely secure and we cannot provide an absolute guarantee regarding the security of your personal information transmitted to us. Any transmission of Personal Information is at your own risk.
9. Global Privacy Control. Our Website recognizes automated browser signals regarding tracking mechanisms, including “Global Privacy Control” signals.
10. Treatment of Minors’ Information. Our Services are not intended for children and we do not knowingly solicit or collect Personal Information from children. If we are notified or discover that a child under the age of 13 has submitted Personal Information to us, we will take reasonable steps to delete the information.
11. Changes to This Privacy Notice. We may update this policy from time to time. We will always post the then-current version of this policy on our website and will indicate at the top of the policy the date on which the latest version took effect. Please review this policy from time to time to stay updated on our privacy practices.
12. How to Contact Us.
Please contact us if you have any questions about this privacy policy or the information we hold about you.
Email: [email protected]
Do You Need Extra Help? If you would like any other help, please contact us (see “How to contact us” above).